These terms and conditions apply to all painting holidays for 2018.
Please read these terms and conditions before booking your holiday.
Terms and conditions
1a. All Dalvaro holidays are priced in Euros. We endeavour to maintain a secure pricing structure and all publicised prices are correct at the time of writing. Confirmation that the prices are correct should be made prior to paying a deposit. The correct prices will be kept up to date on our websites www.dalvaro.co.uk. / www.dalvaro.com and www.paintonholiday.com We will endeavour to keep all ourterms and conditions up to date but situations, outside of our control, may arise when they have to be changed.
1b. A 250 Euro deposit per person / 500 Euro deposit for group/leader led holidays, is required at the time of booking. A booking will only be confirmed after cleared receipt of deposit. Do not make any travel arrangements prior to booking confirmation or acceptance. Dalvaro will not accept any financial responsibility for expenses incurred prior to booking confirmation. Once a deposit has been paid and booking confirmed Dalvaro guarantee that there will be no price increase in the cost of the holiday. The price of individual holidays will be held to the price when the deposit is made. Any alterations to prices, increases or special offer discounts will not be applied.
1c. On holidays within three calendar months of booking, full payment is required or 500 Euro per person deposit and final payment on arrival.
1d. Places are held for three days from enquiry but not confirmed until payment has been received and cleared. We operate on a first come first served policy, therefore, on holidays with limited places it is advisable to make payment as soon as possible, any delay in making payment may result in losing your place. Dalvaro will not be liable for any expenses or costs incurred in this situation. Do not book flights until we have confirmed your holiday.
2a. Cancellation of booking.
You have one calendar month from receipt of payment of deposit to cancel the holiday with a full refund.
If, for any reason, you cancel the holiday after this one calendar month period, you must notify us in writing, the cancellation date comes into effect when we confirm receipt of your written notification, confirmation will, initially be by either a short acceptance email or by telephone and then confirmed in writing by email.
2b. The following cancellation conditions will apply.
2b/a. Up to one calendar month after receipt of deposit payment = a full refund will be given.
2b/b. After one calendar after receipt of deposit payment = no monies will be returned.
2c. The deposit paid can be transferred to another person or used for another holiday taken within thirteen calendar months of the date of the original holiday. Any price difference will apply.
2d. The final payment, i.e. full payment less deposit, must be completed not less than two calendar months, one month for group/leader led bookings, prior to holiday start date. No reminder will be sent. Failure to make full payment before the final payment date will incur a 10% surcharge or cancellation of the holiday. We will endeavour to make contact to discover the situation, if this is not possible, your place will be re-allocated and your deposit will be our cancellation charge, when this is done you will have deemed to have cancelled your holiday. If you cannot take the holiday as booked, you may, at our discretion, find a suitable person to take your place.
2e. The final payment may be made upon arrival at Las Orquideas. This option is available on all holidays and must be agreed at the time of initial deposit payment.
2f. In the unlikely event that we have to cancel the holiday we will make a full refund of all monies paid to us. Where a holiday is booked with a specific tutor, and that tutor cancels, we will offer an alternative tutor for that time or another holiday, if neither of these offers are acceptable then a full refund of all monies paid to us will be made. We will not reimburse any other expenses incurred. We strongly advise you to take out your own holiday cancellation insurance.